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***Please note: Both AIRO and HYPHEN pods need their own battery for use. Please ask us if you need help selecting the right battery!

Spendr is no longer accepted. Dutchie Pay By Bank is now available and you can still securely pay directly from your bank account for a faster, smoother checkout experience. Click here to sign-up before your next visit.

NORMAL HOURS OF OPERATION

• Monday - Saturday: 9:00 AM - 7:00 PM
• Sunday: 9:00 AM - 5:00 PM

Important Notice for Patients

• Patients with medical cannabis certifications issued by Dr. Durinka between April 13 and July 9 will no longer be accepted after July 9th.
• To maintain your medical cannabis certification, you must obtain a new certification from another authorized medical cannabis practitioner.
• For a list of qualified practitioners, click here.

Please note:

All Virginia Ayr Wellness locations will be closed from 1:00 PM to 1:30 PM daily for a brief break. No pickups are available during this time.

WHAT TO BRING ON YOUR FIRST VISIT:

Please remember to bring the following:

• Medical Certification
• VA Driver’s License or photo ID & Proof of VA Residency
• Verification of Identity and Residency — Virginia Cannabis Control Authority
• Registered agents (caregivers) must bring a valid government-issued photo ID. Please bring the patient’s ID as well if this is your first visit.

JOIN OUR LOYALTY PROGRAM!

• Earn 1 point for every $1 spent!
• 100 points = $5 Reward
• Points are redeemable at any Ayr Wellness store in Virginia.

GROUP DISCOUNTS:

• 10% off for:
• Seniors (65+), Active Military, Veterans, Medicaid, Medicare, SSI, and SSDI recipients.
• Note: Discounts cannot be combined with other promotions but can be used with StashCash Loyalty Points.

ATTENTION: Group discounts are available in-store only and will not apply to online orders. They will be honored at checkout.

PAYMENT OPTIONS:

We cannot accept credit cards or virtual payment methods (e.g., Apple Pay, Google Pay).

RETURN/EXCHANGE POLICY:

• See FAQ on website.

How to Facilitate a Return or Exchange:

1. Take a photo of the defective product.
2. Please send photos and a description of the defective product to intake-carytown@ayrwellness.com
3. (Please allow 48-72 hours for a response from our management team.)
4. Once approved, bring the product back to the store in its original packaging
5. Alert security & reception regarding your return upon arrival; they will direct you to a dispensary manager.